When using telegram” target=_blank> article “target=”_blank” > telegram, many users complained that they could not receive private messages” target=_blank> article “target=”_blank” > private messages. This may be caused by a variety of reasons, such as the article “target=”_blank” > unstable network connection, wrong account setting or problems with the application itself. This paper will explore these factors and provide effective solutions.Hope for the future Telegram简体版 It can achieve rapid and stable development and serve social development and people’s needs well. https://telegramchannels.me/zh/channels/zh_yy
relevant issues
Why can’t I check the private message I received?
How to check your network connection?
Is the setting of telegraph application correct?
solution
Confirm network connection
Network connection problem is one of the main reasons why telegrams can’t receive private messages. The network status can be detected and confirmed by the following steps.
(1) Check Wi-Fi or mobile data
Make sure the device is connected to Wi-Fi or using mobile data, and the network signal is good. Open the settings application of the mobile phone and click “Network and Internet” to see if the connected Wi-Fi name or data connection icon is displayed. If not, please reconnect, or try to turn off and turn on the network switch again.
(2) Testing other applications
Open other instant messaging applications or web pages. If these applications run normally, there is no problem with the network. If it doesn’t work either, it may be the fault of the network itself. You can try to restart the router and check whether the network service provider has a failure report.
(3) Using network diagnostic tools
If you are testing the network on a mobile phone, you can download applications such as “Ping” or “Wi-Fi Analyzer” to test the network status. These tools can help users identify delay and connection status, and ensure network stability.
Check telegraph settings
The internal settings of telegrams sometimes make it impossible to receive private messages. The following steps can help you confirm whether the settings are correct.
(1) Adjust the notification settings
In the telegraph application, open the settings and find the “notification and sound” option. Make sure that New Message Notification is turned on. If it is closed, the application will not be able to prompt the newly received message. At the same time, check whether any restriction options in Privacy and Security are turned on.
(2) Check whether it is mute.
If your group chat or private chat is set to mute, you may miss important news. In the chat interface, click the name of the other person to enter the chat information, and check whether mute mode is enabled in the settings. This may cause whatever message is received to be ignored.
(3) Update the telegram version
Make sure that the telegraph application is the latest version. Enter the App Store, search for “Telegrams” and see if there are any updates. After the update, restart the application to load new functions and fix possible bugs.
Restart applications and devices
If the above methods fail to solve the problem, try to restart the telegraph application or device.
(1) close and reopen the telegraph application.
Press and hold the telegraph application icon, select the “Close” option, and then reopen the application. This can help the application refresh the status and solve temporary problems.
(2) Restart the phone
Select Shutdown in the device settings, and wait for a short time before enabling the device. Restarting the phone can clear the cache and help the application run normally.
(3) clear the application cache
Find the telegram application in the phone settings, select “Store and Cache”, and then click “Clear Cache”. This will delete temporary data, which can sometimes solve the problem that the application can’t receive messages normally.
There are many reasons why telegrams can’t receive private messages. Through the above steps, we can effectively prescribe the right medicine to ensure the normal reception of information. At the same time, you can also consider setting different notification methods in the telegram to avoid missing important news. If you encounter more complicated problems, download the official telegraph customer service application or visit its website for more support. For those users who want to enjoy multilingual support, you can consider using the resources of Chinese version of paper airplane or Chinese version of telegram to improve their experience and ensure that they will not lose contact due to operational problems.
Through the step-by-step investigation and solution of the above methods, automatic support can help you to resume normal use of Telegram.